Energy and Environmental Services
The Energy and Environmental Services Division is committed to assisting low to moderate income households reduce their energy burden, improve the health and safety conditions of occupied housing and to foster client self-sufficiency. In support of these goals, we provide the following services in Humboldt County: energy efficiency retrofits, health and safety repairs, utility and energy assistance, lead-based paint abatement, client education & advocacy, and other services to people in need.
We also serve Modoc County eligible residents once per year for weatherization services only.
Utility Assistance Programs
WATER BILL ASSISTANCE
NEW PROGRAM FOR 2023: we now provide help with your water bills through a program called LIHWAP (Low Income Home Water Assistance Program). This program takes calls Monday through Friday, from 9:00 am to Noon. Call (707) 444-3831 Ext. 201
ENERGY BILL ASSISTANCE
RCAA provides help with your heating bills through a program called HEAP or LIHEAP (Low-income Home Energy Assistance Program). We provide assistance with your PG&E bill, wood, propane, and heating oil.
For HEAP / LIHEAP help, call (707) 444-3834 on Monday mornings between 9:00 a.m. and 12:00 p.m. as long as you haven't already received assistance from us in the past year.
** If you have a shut-off notice from PG&E (15 day & 48 hour), also call this number, (707) 444-3834 on Monday mornings between 9:00 and 12:00.
** Please be patient. If you get a busy signal, just keep hitting redial as everyone who needs assistance is calling this number during this time. When our appointment slots are filled for the week, you will hear a recording advising you to call back next week.
** For eligibility questions, call (707) 444-3831 x201 or x206. Please leave a message with your name and phone number if we do not pick up, we will call you back.
We will not be adding any new senior clients to the senior list at this time as our funding has run out for adding new clients to that program. If you are already on the senior list and have not been contacted yet, please be patient as the Intake Specialist works their way through the list (the list goes by age, with the oldest being contacted first).
If you are a senior who is new, and is not on the current senior list, you can still get help with your power bill by calling the HEAP line on Monday mornings starting at 9:00 a.m. Follow the instructions above for Energy Bill Assistance
RCAA provides weatherization services to income-eligible households. The Weatherization Program provides high-quality energy efficiency and weatherization services for income-qualified low to moderate households. The services are available for qualified renters and homeowners..
RCAA crews employ the latest technology to identify the most energy saving methods for reducing energy waste, air pollution and related energy costs for the client. Crews also test appropriate appliances for health and safety issues.
Some of the measures we may offer include:
Carbon Monoxide testing of all combustion appliances
Installation of a Carbon Monoxide Detector
Minor home repairs such as: repairing or replacing broken doors, windows, and other health and safety related issues
Lighting Retrofits including: Replacement of standard light bulbs with energy-saving compact fluorescent light (CFL) and LED bulbs, or hard wired fluorescent fixtures
Replacement of standard shower head and faucet aerators with water-saving devices
Replacement of inefficient refrigerators (that are manufactured prior to 1998) with an Energy Star refrigerator
Installation of range hoods in mobile homes, as needed
Installation of a programmable thermostat when possible
Duct repair and replacement
Installation of attic, floor, and duct insulation to reduce heat loss
Heater and Water heater repairs/replacements
As the cold weather approaches, most families across the country are turning up their thermostats to combat dropping temperatures. For low-income families, however, cranking up the heat is not always an option. These families pay 14.4% or more of their annual incomes for energy compared with only 3.3% for other non low-income families. The Weatherization Program is available to help make low-income households more energy efficient.
Monthly Income Guidelines for 2023
These income guidelines are for our Weatherization, Heap, and Utility Assistance programs
Family of 1: $2,700.17
Family of 2: $3,531.00
Family of 3: $4,361.83
Family of 4: $5,192.75
Family of 5: $6,023.59
Please speak with staff at the Energy office before downloading these forms. These forms are not for the HEAP (Home Energy Assistance Program)
Application documents submitted without having done so cannot be accepted.
Landlord Form 515B: For renters, this form must be completed by the property owner.
Occupant Form 515A: Whether you rent or own, this form must be completed.
Self Employment Statement: This must be completed by self-employed applicants.
Zero Income 43B: For applicants without an income, this form must be completed.