Youth Services Bureau

Youth Services Bureau

YSB’s mission is “To inspire youth and families to recognize their strengths and power to live, learn, socialize and work in their community”

Youth who access YSB services are homeless, fleeing abusive or dangerous situations or experiencing severe family conflict.

YSB provides a variety of services to support youth with addressing

the conflict in their lives. YSB services include a 24-hour youth crisis hotline, street outreach and drop-in services, temporary emergency shelter, and long term transitional housing.

The Youth Services Bureau is the only program in Humboldt County, and one of the few in the nation, serving runaway and homeless young people.

Our House Shelter

Our House Crisis Shelter was established in 1991 as our community recognized a need to offer services to prevent youth from entering the Juvenile Justice and Child Welfare Systems.

Youth who call Our House for shelter services may be experiencing homelessness, severe family conflict or fleeing from a dangerous living situation.

Our House Shelter is a temporary residential program (maximum stay of 21 days) with the  goal of family reunification. The majority of all sheltered youth return to their parent or guardian’s home after a brief intervention by YSB. If re-entering the home is not a possibility, then we help explore the next best option.


  • 24-hour per day supervision
  • Food, clothing, transportation
  • Crisis intervention and family mediation
  • Case management and aftercare services


  • Youth must be between the ages of 12 to 17 years old,
  • Youth agrees to shelter,
  • Youth is not actively drug or alcohol dependent,
  • Youth is non-violent or actively suicidal,
  • Youth is not on formal probation.


  • Call our 24-Hour Crisis Hotline 444-CARE (2273)
  • The following will be assessed by the Hotline Worker:
    • Obtain voluntary consent
    • Suicide risk assessment
    • Substance use assessment
    • Assaultive behavior assessment
    • Criminal record check


444-CARE (2273)

Launch Pad-Transitional Living

The Launch Pad is a long term (maximum stay of 21-months) transitional living program for homeless youth or youth who are fleeing dangerous living situations.

The goal of the program is to assist youth and young adults in making the transition to self-sufficiency.

Youth reside in a shared two bedroom or three bedroom apartment. All apartments are located within our primary residential facility, which has a staff person on duty 24-hours a day.


Launch Pad is a strength-based program. Staff are dedicated to forming partnerships with the residents, and supporting them in exploring their life goals. The staff work with the residents to create a safe environment which is non-judgmental, allowing them to make their own informed decisions.


Each resident will receive comprehensive case management services. Residents, with assistance from staff, will have a Needs and Services Plan, which allows participants to focus their energy in order to create change in their lives. Each Needs and Services Plan will be broken into five areas of concentration:

  • Education
  • Employment 
  • Vocational
  • Psychological-Social
  • Money Management


  • Residents will receive support in daily life skills such as:
  • Nutrition and Food Safety
  • Cleanliness and Personal Hygiene 
  • Employment Readiness Skills
  • Inter-Personal Relationships
  • Conflict Resolution


“ Launch Pad opens your eyes to the real world.” Ashely, Age 16

“ Launch Pad shows me how to save money so that some day I can get my own place.”Andrea, Age 16

“ Launch Pad, to me is about having a bed to sleep in and food to eat. It was somewhere other than the streets to try to make something of my life.”  Mike, Age 17

“ Launch Pad helped start me on the way to life.”  Chris, Age 17


Launch Pad is for youth who are experiencing homelessness or fleeing dangerous living situations.

To qualify for TLP:

  • Youth must be between the ages of 16 - 21,
  • Youth must not be drug or alcohol dependent,
  • Youth must not be actively suicidal,
  • Youth must not be on formal probation,
  • Youth must voluntarily agree to be in TLP,
  • Legal Guardian must consent to TLP (if youth under 18 years old).

All prospective TLP youth are encouraged to visit Launch Pad during the Drop-In hours of 3:00 pm to 5:00 pm every Wednesday (or by appointment). During Drop-In all prospective youth meet with program staff and youth are informed of program expectations and given a brief tour of the TLP living facility. Once a youth completes a drop-in they are placed on a wait list where he/she will be contacted once an opening in the program.


Call (707) 443-8322 to speak with a staff member about the Launch Pad or additional YSB services.

Transitional Housing

Transitional housing for youth emancipated from foster care or juvenile probation, ages 18-24 years old. Youth learn important life skills to prepare them for independence.


The Turner House was purchased in part by a generous donation from a community member in the amount of $100,000. Which kick started a fundraising campaign called, “On Solid Ground”. When we had finally raised a little over $300,000, we bought a beautiful 4-plex apartment
building right next door to YSB. The building was named “The Turner House” in honor of our original investor, Sara Turner. This new youth housing program started in 2017. The main goal is to offer safe housing for foster youth who have turned 18 but can still benefit from services designed to help them reach their full potential. The Turner House is similar to our other Housing Programs where the youth learn life skills.

The RAVEN Project 

The Youth Service Bureau recognized the need for peer-based services within the youth and young adult community. Therefore, the Youth Service Bureau created a youth-led street outreach program called The RAVEN Project.

The RAVEN Project
523 T Street, Eureka, Ca 95501

PHONE: (707) 443-7099 FAX: (707) 445-1445

The Mission of the RAVEN Project is to:

  • Improve the mental and physical well-being
  • Provide basic survival supplies
    Create a network of resources and referrals
    Support and advocate
    Provide positive role models
  • And employ the at-risk youth within the area of Humboldt County!​

Facebook Fan Page:

Drop-in center

Monday 1-5 pm
Tuesday 1-5 pm
Wednesday 1-5 pm
Friday 1-5 pm

The RAVEN Project Drop-in Center is housed in a small 1896 Victorian. Our address is 523 T Street, Eureka, CA. We are visible from US 101 (5th St.), the main building through town. Our drop-in center is also a short walk from the 4th & S Street and 5th & U Street bus stops.

Drop-in provides youth an opportunity to check in with themselves regarding the status of their lives and current issues concerning their personal well-being. During drop-in youth may access our services and receive referrals for alternate assistance.

The atmosphere in RAVEN is very neutral and enforces a "hate free zone". RAVEN supports all lifestyles and positive means of expression. Art supplies and opportunities for publication in RAVEN's youth-made zines are available.

RAVEN employs youth from its target population. These Youth Educators perform their role as peers, modeling the positive outcome of becoming healthy and self-sufficient.

Street Outreach 

Traveling in teams of two or three, Youth Educators and Street Outreach Workers take to the streets with resource materials, safer sex supplies, first-aid supplies, and toiletries, socks, and snacks. This is the RAVEN Project's method of bringing the program to the youth in their environment.

Outreach provides RAVEN the opportunity to interact with individuals who cannot, or have not yet accessed services through the drop-in center. This method proves to be successful and is our main source of networking.

Street Outreach occurs during various times throughout the week.

The current Outreach schedule is:


  • Tuesday 2:00 PM - 4:00 PM
  • Wednesday 10:00 PM - 2:00 PM


  • Thursday 12:00 NOON - 2:00 PM
  • Friday 2:00 PM - 4:00 PM

We rotate outreach for Willow Creek/Hoopa one week, Trinidad, Mckinleyville Orick one week, and then Fortuna and Garberville one week. 

  • Mondays 11:00 AM - 4:00 PM

Youth Groups 


Monday Garden Group 3:00 PM - 5:00 PM 
Tuesday Queer Coffee House 5:30 PM - 7:30 PM

RAVEN holds various weekly groups with specific activities and geared toward certain populations.

Queer Coffee House is held Tuesdays 5:30-7:30 pm at the RAVEN drop-in center.

This is a fun safe and safe space for gay, lesbian, bisexual, transgender, and questioning youth.

This group provides an environment in which youth can begin to become comfortable with their sexuality, practice initiating conversations about safer sex, receive health education information, and begin to love and respect themselves. These issues are addressed through movies, art, games, and participating in community events.


The RAVEN Project recruits, hires, and trains a cadre of youth from the street population to serve as Youth Educators. Youth Educators provide firsthand knowledge about realities of street life and insights into how to best provide services to local youth.

How do RCAA's programs impact you?

  • Natural Resouces Services (NRS) works directly with Humboldt County community leaders, schools and parents to improve safety and encourage more children to safely walk and bicycle to school. NRS helps coordinate both the Greater Eureka and Humboldt County Safe Routes to School Task Forces.
  • Teaching preschoolers oral health care is a result of the TOOTH program.
  • Natural Resources Services works with community members, civic groups and local jurisdictions to enhance neighborhood street tree planting and support the development of community forests for public access and watershed protection.